Preparing For Your First Visit

Welcome to the Mid-State Community!

Welcome to Mid-State Health Center, where we are committed to providing the best care possible for our patients. If you are a new patient, we are excited to have you join our practice. Here’s what you need to know to make your first appointment and visit as smooth as possible.

 

Appointments:

To schedule an appointment, simply call our office, and our friendly staff will assess your needs and schedule you appropriately. We understand that emergencies happen, and same-day appointments are often available. If you need to change or cancel an appointment, please notify our office immediately.

 

What to Bring with You and When to Arrive:

To ensure that your appointment is productive, we recommend bringing all documents that you feel are important to your visit, including:

  • Recent healthcare services received outside of Mid-State
  • Drivers license or other valid photo ID
  • Your current medications
  • Your insurance card

Please plan to arrive 15 minutes before your scheduled appointment time to allow time for the check-in process.

 

Prescribing Medications at Your First Visit:

To ensure that you have the correct medications for your conditions and health concerns, we require an “Establish Care” visit for all new patients. During this visit, your care team will review your existing health conditions, evaluate any previous workup or treatment, review your current medications, and perform a physical exam as needed to determine the necessity for the requested medications.

If controlled substances are considered, a review of Mid-State’s policy for prescribing controlled medications and completion of a controlled substance contract is required.

* Please note that due to federal regulations, we are unable to write prescriptions for cannabis or marijuana in any form and cannot prescribe any controlled substance to someone who uses marijuana.

 

Services to Ensure Your Visit is a Great Experience:

At Mid-State Healthcare, we offer various services to make your visit a great experience.

  • We provide interpreter and language services as needed at no cost.
  • Assistance completing forms and other medical documentation if needed.
  • If you are uninsured or concerned about how you will pay for your bill, we offer assistance to manage the cost, and our Patient Account Representatives will gladly assist. Mid-State offers services on Sliding Fee Scale for those who qualify.
  • We also offer assistance with transportation to your visit, so please let us know if you need help coordinating a ride.

Español (Spanish) Atención:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

Français (French) Attention:  Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.

 

When You Arrive:

We understand that visiting a healthcare provider can be stressful, so we strive to make your experience as comfortable as possible. Our patient services team will check you in, confirm your information, and ensure that all necessary paperwork is complete.

A medical assistant will then call you into the clinical area, and lead you to an exam room to take your patient history, vital signs, and review any current conditions and medications. Your provider will then come to meet with you for your visit. After your visit, please check out with the patient services team, who will give you important paperwork about your visit and arrange any referrals, labs, services, or other visits you may need.

If you have any questions or concerns about your visit, our friendly staff is always happy to help guide you through the process. We look forward to meeting you and helping you maintain your health and well-being.