NH-Cares ACO

NH-Cares Accountable Care Organization (ACO)

NH-Cares ACO is a joint venture between three hospitals and ACO professionals. It’s a not-for-profit organization based in Concord, NH and founded in 2018. The ACO consists of more than 630 healthcare providers employed by Concord Hospital, Mid-State Health Center, Riverbend Community Mental Health, Concord Regional Visiting Nursing Association, Speare Memorial Hospital and Exeter Health Resources who coordinate the health care of more than 24,000+ Medicare Fee-for-Service beneficiaries in their combined service areas. They are dedicated to promoting improved care coordination, improving patient outcomes and creating a collaborative environment with community partners. This approach ensures patients receive high quality, appropriate care from the right provider at the right time by identifying and addressing problems early. Working with Medicare, NH-Cares ACO provides its beneficiaries with high-quality care while reducing growth in Medicare expenditures.

Mission

To strengthen our partnership to achieve optimal wellness for our communities. We will accomplish this by providing high value, coordinated care, and engaging our patients and their families.

Vision

Patient Experience
We will exceed patient expectations.

Quality
We will provide the right care, at the right time, in the right place to achieve exceptional performance based on national ACO benchmarks.

Cost
We will deliver high quality, exceptional care while ensuring that care is delivered efficiently and effectively.

Care Coordination
We will develop seamless communications to facilitate a continuum of care that gives patients peace of mind.

Leveraging Data & Technology
We will successfully and efficiently deploy technology and utilize data to enhance communication, improve coordination and advance health.

Contact Information

NH-Cares ACO, LLC
250 Pleasant Street
Concord, NH 03301

Primary Contact Name: Betsey Rhynhart, ACO Executive Director
Concord Hospital
Primary Contact Email: brhynhar@crhc.org
Primary Contact Phone Number: (603) 227-7000, ext. 7267

Mid-State Contact Name:
Rebecca Ekholm, Compliance Officer & Patient Experience Director
rekholm@midstatehealth.org
Phone: (603) 536-4000, Ext: 1003

For general questions or additional information about Accountable Care Organizations, visit www.medicare.gov/acos.html or call (800) MEDICARE (1-800-633-4227), TTY users call (877) 486-2048.

For more information visit: NH-Cares, ACO, LLC