Pre-Register Before Your Visit
Streamline your arrival at Mid-State with mobile registration!
Registration and Appointment Check-In
Here at Mid-State, we are always looking to enhance your visits. Our new registration process will make this possible. Our new system, Phreesia, will help us securely collect the most up to date information, reduce our paper consumption, and reduce time spent in the waiting room. Here’s how it works:
Before Your Visit: You will receive a text message or an email link up to 3 days in advance from Phreesia where you can confirm your appointment and update your information.
When You Arrive: Please come 10-15 minutes early to your appointment and let us know you have arrived.
New and Existing Patients: Phreesia will ask you to verify the information in your health record. After completing this, please review and sign our HIPAA Privacy Notice, Billing and Treatment Consent, and any other necessary forms needed to complete your visit. (Please bring your ID and insurance card to your appointment)
If your appointment requires a copay or you have balance, you can pay that ahead of time, too!
If you are unable to complete the pre-visit registration, that’s okay! Please come 15-20 minutes early to your appointment, and our team can either send a link to your personal device, or let you use one of our in-office Phreesia Pads.
Q: What is Phreesia?
A: Mid-State has partnered with Phreesia to give our patients a digital way to connect with us for their visits, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time.
Q: Why is Mid-State partnering with Phreesia?
A: Mid-State is partnering with Phreesia to save you time when arriving to our office and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Mid-State related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because your previous answers will be saved.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary before your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages, and the PhreesiaPads in the office offer Spanish in addition to English.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you do not register before your visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.
Q: What if I have questions or feedback?
A: Please call AJ, Quality Coordinator, at 603-536-4000 x1804 with any questions or feedback on our mobile registration process!