Mid-State Updates

MID-STATE OFFERS ADDITIONAL REMOTE VISIT RESOURCES FOR PATIENTS (3/17/2020)

For those who are unable to come to our offices, Mid-State now offers telehealth for patients through remote healthcare visits via telephone and video conference. Patients can schedule a remote healthcare visit with their provider for many of their regular visits, as well as things like flu-like symptoms, rash and hives, and behavioral health support

Remote healthcare visits allow you to have a consultation with your provider, seek medical advice, receive follow-up care for chronic conditions, as well as address immediate health concerns such as cold or flu, all over the phone or by video conference.

Please visit our website in the For Patients section to view additional instructions on how to join your remote visit.

For questions about your telehealth visit, please call us at (603) 536-4000 or (603) 744-6200.

MID-STATE ADJUSTS OPERATIONS TO ENSURE STAFF AND PATIENT SAFETY

March 24, 2020

As the situation evolves, we will be making additional modifications to how we continue to see patients.  This is not because our staff is ill, but to protect them from possible exposure. Keeping our staff healthy is important to ensure we can provide the best patient care possible.

Face masks: You will now see employees wearing facemasks throughout the organization. 

Onsite Screening Protocol: Please arrive for your appointment 15 minutes before your appointment time so we can ask you a few quick questions about symptoms, exposure risk, and take your temperature. This process will happen outside of our main entrance.

Limiting Visitors to the office: Please do not bring others to your appointment unless it is essential to your visit

To see more about Mid-State’s response, read a note to our patients from Mid-State CEO, Robert MacLeod

We will be here for you throughout this event but will need to adjust our operations to reduce the possibility of spreading the virus and keep the community safe. Thank you for your understanding and patience.


MID-STATE BEGINS OFFERING TELEMEDICINE AND VIDEO CONFERENCING FOR PATIENTS

March 20, 2020

One of the best defenses against Corona Virus is to be as healthy as possible. This means making sure that you see your primary care provider to help you manage your health. This is particularly important if you have a chronic condition such as COPD, diabetes, or high blood pressure.

During these uncertain times, Mid-State is here for you. We have in place special protocols to ensure your well being if you come into our office. For those who need care and are unable to come in, we now offer visits over the phone and by video conferencing.

Now more than ever, we promise to be here for you, your family, and the entire community. Please call our office at (603) 536-4000 to explore if this option is right for you!


MID-STATE ADJUSTS DENTAL SCHEDULE

March 18, 2020

In our effort to protect the health and wellness of our patients and community, we will be adjusting our dental schedule. We will be postponing scheduled routine dental care for the next few weeks in response to the COVID-19 as recommended by federal and state authorities.

Our team is available Monday through Thursday, 8 AM – 5 PM for emergency dental care. Please call to schedule, as we are not accepting walk-ins at this time. If any dental issue becomes an emergency, we will do everything we can to respond to patient needs as quickly as possible.

Please call (603) 744-6200 with any questions or concerns.

As the situation develops, we will update our procedures and availability.

Thank you so much for your patience and understanding during this challenging time.


MID-STATE INCREASES SCREENING FOR COVID-19

March 16, 2020

We understand and share our community’s concern about the potential risk of exposure to the virus causing COVID-19. Mid-State Health Center has a robust COVID-19 preparedness plan and is ready to respond to any needs in collaboration with our local health agencies.

Patients face no additional risk at our locations beyond those in the community. It is recommended that patients keep their existing scheduled appointment, as it is important to stay healthy during this time.

As part of our ongoing efforts to keep our patients, staff, and community safe, all visitors will pass through a brief screening process at the entrance at each office. Visitors who meet screening criteria will be treated with extra safety precautions.

We have placed additional hand-sanitizer stations throughout the office and as always, please follow standard hygiene practices to prevent illness.

  • Wash your hands frequently
  • Avoid touching your eyes, nose, or mouth
  • Maintain 6’ between persons and opt for verbal greetings instead of handshakes

Thank you for your patience and understanding.

For General Questions and Concerns regarding COVID-19:

The New Hampshire Department of Health and Human Services, and NH Homeland Security and Emergency Management, announced that 211NH has been mobilized to handle all COVID-19 related calls from New Hampshire residents.

All residents with questions or concerns surrounding the COVID-19 outbreak can call 2-1-1.