Mid-State Health is currently utilizing a new AI-assisted transcription service designed to improve your visit experience. This tool helps convert spoken conversation into accurate medical notes, saving time and allowing your provider to focus more on you.

During your appointment, the AI tool may listen to the conversation and create a written transcription, which is then formatted into a standard medical “SOAP (Subjective, Objective, Assessment, Plan) note” using appropriate medical terminology.

Why We’re Offering This Tool

• Improves your overall patient experience
• Gives your provider more face-to-face time with you
• Reduces time spent on typing and documentation

This tool helps reduce the amount of time providers spend typing so they can have more face-to-face time with you. It is important to know that no recordings are ever saved; the transcription exists only temporarily and is stored securely within our HIPAA-compliant Electronic Medical Record (EMR) system. Nothing is added to your medical chart until your provider reviews the draft note and chooses to accept or decline it.

This technology is optional for patients, if you are not comfortable with AI-assisted transcription, please let your provider know and it will not be used during your visit. We are currently in a trial period, so not all providers are using the tool at this time. AI is widely used in many areas of healthcare operations today, and this service is part of ongoing efforts to enhance accuracy, efficiency, and the overall patient experience.

If you have any questions, our care team is here to help.